This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, company name, and billing/shipping details.
• Transaction Data: Order history, payment details, and purchase records.
• Technical Data: IP address, browser type, device identifiers, and cookies.
• Communications: Messages and inquiries sent to us.

2. How We Use Your Information

We use collected information for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To improve our website, services, and user experience.
• To send marketing and promotional content (with your consent).
• To comply with legal and regulatory obligations.

3. Sharing of Information

We may share your information in limited circumstances:

• With service providers (e.g., payment processors, shipping companies) to complete your orders.
• With legal authorities if required by law or to protect our rights.
• In case of a business transfer, such as a merger or acquisition.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze traffic, and personalize content. You can adjust your browser settings to decline cookies, though some features of our site may not function properly without them.

7. Your Rights Under U.S. Law

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and share.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information.
• The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at the email address listed below.

8. Your Rights Under GDPR (If Applicable)

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR):

• The right to access, update, or delete your personal data.
• The right to restrict or object to data processing.
• The right to data portability.
• The right to withdraw consent at any time.

9. Children’s Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately.

10. Third-Party Services

We may use third-party services (such as analytics providers or advertising networks) that collect, monitor, and analyze data to help us improve our website. These providers have their own privacy policies governing the use of your information.

11. International Data Transfers

Your personal information may be transferred and processed outside of your home country. We take steps to ensure such transfers comply with applicable data protection laws and that your rights remain protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. The updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: Alex@qimoclothing.com